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Insurance Regulatory Authority of Uganda
The Insurance Regulatory Authority of Uganda (IRA) was established under section 14 of the Insurance Statute 1996 now The Insurance Act,(Chap213) Laws of Uganda, 2000(Insurance Act)which came into effect on 4th April 1996 and commenced operations in April 1997

The main object of the Authority is to ensure the effective administration, supervision, regulation and control of the business of Insurance in Uganda.

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Our Key Functions
The Object of the Authority is to ensure the effective administration, supervision, regulation  and control of the business of Insurance in Uganda.
  • establish standards for the conduct of insurance and reinsurance business;
  • license all persons involved in or connected with insurance business, including insurance and reinsurance companies, insurance and reinsurance intermediaries, loss adjusters and assessors, risk inspectors and valuers;
  • approve texts of policies proposal forms;
  • approve minimum rates of insurance premiums and maximum commissions in
    respect of all classes of insurance;
  • safeguard the rights of insurance policyholders and insurance beneficiaries to any insurance contract;
  • provide a bureau to which complaints may be submitted by members of the public;
  • advise the Government on adequate insurance protection and security for national
    assets and national properties;
  • promote a sound and efficient insurance market in the country;
  • supervise and control transactions between insurers and re-insurers;
  • ensure strict compliance with this Act and regulations made under it and any
    other law relating to insurance; and
  • undertake other functions as the Minister may designate.
118 Cases received at the Complaints Bureau.

IRA Chief Executive Officer Alhaj Kaddunabbi Ibrahim Lubega share notes with the Mr. Maurice Amagole the Chairman Uganda Association of Insurance Brokers and Mr. Latima Mukasa, CEO Rock Insurance Brokers.

The Complaints Bureau at the Insurance Regulatory Authority of Uganda received 118 complaints from the public in the year 2013.

The Director Legal and Compliance and Secretary to the Authority Mrs. Evelyn Nkalubo -Muwemba, said that 104 cases had been settled, 11 were pending and 3 had been forwarded for alternative dispute resolution.  Read more..

Insurers asked to settle claims at the regional offices..

John Patrick Olili the OC Traffic in Fort Portal addressing participants at the IRA sensitization meeting held at Raca Resort in Fort Portal town.

Traffic police officers and motorists in Fort Portal town have asked insurance service providers to settle claims at their regional offices, if insurance is to be meaningful to them.
This was at a sensitization meeting organized by IRA at Raca Resort in Fort Portal, in its effort to create awareness on the compulsory insurance covers - Motor Third Party insurance and other forms of insurance available on the market. Read more..

FIA to introduce Bancassurance - Maria Kiwanuka.


The IRA CEO Alhaj Kaddunabbi I. Lubega introduces Ms. Nkirote Mworia the Corporation Secretary & Manager Legal Affairs for IRA-Kenya to the Minister of Finance Planning and Economic Development Hon. Maria Kiwanuka at the Insurance Conference held in Munyonyo.

The amendment of the Financial Institutions Act (FIA) is aimed at making financing accessible and affordable to all Ugandans, the Minister for Finance Planning and Economic Development, Hon. Maria Kiwanuka said.

Ms. Kiwanuka noted that the Act when amended will introduce Bancassurance, Islamic banking and provide for the regulation of all mobile money operators to protect those who send and receive money through the new technologies in the country.


See a list of licensed Players;

Important Links
Our Contacts
Plot5,Kyadondo Road, Nakasero. Legacy Towers, Block B, 2nd Floor.
Kampala 22855 - Uganda
Telephone: 0312-266364/ 0414-346712 / 041-4253564
Fax: 256 414 349260
Information Center

Employee of the Month

To Make a Complaint, Click Here or Call Toll Free 0800 124 124
Complaints Bureau
About the Bureau
The Authority set up a Complaints Bureau in 1998 as per Section 15(f) of the Insurance Act to handle complaits against Insurance players. The public is urged to always lodge complaints with the Bureau for prompt settlement to complaints and avoidance of lengthy and costly Court cases
For complaints / Suggestions
Your Name:
Telephone Number

Insurance Players
Licenced Insurance Brokers
Licenced Loss Adjusters
Licenced Insurance Companies
Licenced Agents
Insurance Regulations 2002
HMOs Regulations
Investment Regulations of Paidup Capital

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