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Plot5,Kyadondo Road, Nakasero. Legacy Towers, Block B, 2nd Floor.
Kampala 22855 - Uganda
E-mail: [email protected]
Telephone: 0312-266364/ 0414-346712 / 041-4253564
Fax: 256 414 349260

IRA to enforce 'no premium no cover' rule  starting 2019..

Effective 1st January 2019, the Insurance Regulatory Authority hereby informs the general public that there shall be no more issuance or provision of insurance cover on credit.

Under Sections 63 (1) of the Insurance Act, No. 6 of 2017 (Act), insurance policy holders are required to pay in full the premiums payable under the insurance contract on or before the date of inception of the policy or renewal of the policy.

All insuring clients, both corporate and individuals are required to pay their premiums (insurance fees) in full /upfront on or before the effective date of their respective policies.

All premiums shall be paid directly to the Insurance Companies or HMO (for medical insurance) and NOT to an insurance broker or insurance agent as the case has been. This applies to both cash and cheque payments.

To Make a Complaint, Click Here or Call Toll Free 0800 124 124
Complaints Bureau
About the Bureau
The Authority set up a Complaints Bureau in 1998 as per Section 15(f) of the Insurance Act to handle complaits against Insurance players. The public is urged to always lodge complaints with the Bureau for prompt settlement to complaints and avoidance of lengthy and costly Court cases
For complaints / Suggestions
Your Name:
Your Email :
Phone Number :
Insurer / operator :
Your Complaint:

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